{"id":23,"date":"2024-05-31T13:22:31","date_gmt":"2024-05-31T11:22:31","guid":{"rendered":"https:\/\/morenoinstalaciones.es\/?page_id=23"},"modified":"2026-03-02T20:52:18","modified_gmt":"2026-03-02T19:52:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/morenoinstalaciones.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"23\" class=\"elementor elementor-23\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2381ebe cabecera-principal e-flex e-con-boxed e-con e-parent\" data-id=\"2381ebe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e560df elementor-widget elementor-widget-heading\" data-id=\"2e560df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c28bb24 espsup espinf e-flex e-con-boxed e-con e-parent\" data-id=\"c28bb24\" data-element_type=\"container\" data-e-type=\"container\" id=\"contenido-legal\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da074ba elementor-widget elementor-widget-text-editor\" data-id=\"da074ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This privacy policy complies with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 3\/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and, insofar as it does not conflict with the aforementioned legislation, Organic Law 15\/1999 on the Protection of Personal Data (LOPD) and its implementing regulations, and\/or any legislation that may replace or update them in the future.<\/p><p>Our organisation is committed to protecting the privacy of your personal data. The personal data you provide is necessary for us to provide our services and is processed lawfully, fairly and transparently, ensuring that it is adequately secured, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, through the implementation of technical and organisational measures.<\/p><p>The purpose of this document is to provide you, in a transparent and fair manner, with all the necessary information regarding the processing of your personal data by this organisation.\u00a0<\/p><h2><strong>I. \u2013 DATA CONTROLLER<\/strong><\/h2><ul><li><strong>IDENTITY:<\/strong> MORENO TECHNICAL SUPPORT AND INSTALLATIONS, S.L.<\/li><li><strong style=\"font-size: 16px;\">Tax Identification Number (C.I.F. \/ N.I.F.):<\/strong><span style=\"font-size: 16px;\"> B53077277<\/span><\/li><li><strong style=\"font-size: 16px;\">ADDRESS:<\/strong><span style=\"font-size: 16px;\"> C\/ MIRAFLOR, 3, 03700 DENIA (ALICANTE)<\/span><\/li><li><strong style=\"font-size: 16px;\">TELEPHONE:<\/strong><span style=\"font-size: 16px;\"> 966420361<\/span><\/li><li><strong style=\"font-size: 16px;\">E-MAIL:<\/strong><span style=\"font-size: 16px;\">\u00a0<\/span><u style=\"font-style: inherit; font-weight: inherit;\">esilva@morenoinstalaciones.es<\/u><\/li><\/ul><h2>II. \u2013 RECIPIENTS OF PERSONAL DATA<\/h2><ol><li>The personal data provided will not be disclosed to any third party unless otherwise specified in the specific data processing procedures.<\/li><li>Optionally, when contracting cloud computing services and\/or email, communication and other related IT services, personal data may be:<ul><li>Transferred to IT service providers located within the European Economic Area (EEA) or,<\/li><li>Should any of our suppliers or service providers be based outside the European Economic Area (EEA), we guarantee that international data transfers will be carried out in accordance with the applicable regulations. In particular, in the case of suppliers based in the United States, such transfers may be covered by the\u00a0<strong>EU-US Data Privacy Framework (https:\/\/www.dataprivacyframework.gov)<\/strong>, the adequacy of which was recognised by the European Commission on 10 July 2023, or in standard contractual clauses approved by the European Commission.<\/li><\/ul><\/li><li>Optionally, to public authorities and other bodies where required to comply with legal obligations.\u00a0\u00a0<\/li><\/ol><h2>III. \u2013 LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA<\/h2><p>For each specific instance of personal data processing, we will inform you of the legal basis on which it is carried out.<\/p><h2>IV. \u2013 RIGHTS<\/h2><h3>4.1. RIGHT OF ACCESS<\/h3><p>This is the right to obtain confirmation from the data controller as to whether or not personal data concerning the data subject are being processed and, if so, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the retention period or the criteria used to determine this period, the existence of the right to request from the data controller the rectification or erasure of personal data or the restriction of the processing of personal data relating to the data subject, or to object to such processing; the right to lodge a complaint with the Spanish Data Protection Agency (AEPD); the existence, where applicable, of automated decision-making, including profiling; and, where data is transferred to third countries, the right to be informed of the appropriate safeguards applied.<\/p><h3>4.2. RIGHT TO RECTIFICATION<\/h3><p>This is the right to request the rectification of your personal data if it is inaccurate, including the right to have incomplete data completed. Please note that by providing us with your personal data by any means, you guarantee that it is true and accurate and undertake to notify us of any changes or amendments to it. Consequently, any damage caused as a result of providing erroneous, inaccurate or incomplete information on the website\u2019s forms shall be the sole responsibility of the data subject.<\/p><h3>4.3. RIGHT TO ERASURE<\/h3><p>This is the right to request the erasure of your personal data when, amongst other circumstances, it is no longer necessary for the purpose for which it was collected, or is being processed for other purposes, or you withdraw your consent. It should be noted that erasure will not apply where the processing of personal data is necessary, amongst other circumstances, for compliance with legal obligations or for the establishment, exercise or defence of legal claims.<\/p><h3>4.4. RIGHT TO RESTRICTION<\/h3><p>This is the right to request that the processing of your personal data be restricted, which means that, in certain cases, you may ask us to temporarily suspend the processing of your personal data or to retain it for longer than is strictly necessary, should you require it.<\/p><h3>4.5. RIGHT TO WITHDRAW CONSENT<\/h3><p>This is your right to withdraw the consent you have given by ticking the box\u00a0<em>\u201cI have read and accept the privacy policy\u201d<\/em>\u00a0at any time and as specified in the relevant section \u2018Exercising your rights\u2019 or in the specific terms governing marketing communications or newsletters. It should be noted that this right will not apply if, amongst other cases, the processing of personal data is necessary for compliance with a legal obligation, the performance and maintenance of a contractual relationship, or for the establishment, exercise or defence of legal claims. Furthermore, the withdrawal of consent will not have retroactive effect; in other words, it will not affect the lawfulness of processing based on consent given prior to its withdrawal.<\/p><h3>4.6. RIGHT TO DATA PORTABILITY<\/h3><p>This is the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit that data to another data controller, provided that: the processing is based on your consent and is carried out by automated or computerised means.<\/p><h3>4.7. RIGHT TO OBJECT<\/h3><p>This is the right to object to the processing of your personal data on the basis of our legitimate interests. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.<\/p><p><strong>4.8. RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY<\/strong><\/p><p>If you believe that we are processing your personal data incorrectly, you can contact us; you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):<\/p><p><a href=\"https:\/\/www.agpd.es\/portalwebAGPD\/index-ides-idphp.php\" target=\"_blank\" rel=\"noopener\">https:\/\/www.agpd.es\/portalwebAGPD\/index-ides-idphp.php<\/a><\/p><h3>4.9. EXERCISING RIGHTS<\/h3><p>You may exercise your rights by writing to the postal address given above or by emailing esilva@morenoinstalaciones.es, enclosing in both cases a copy of your NIF\/NIE\/passport or equivalent document.<\/p><h2>5. SAFETY MEASURES<\/h2><p>The person responsible implements appropriate technical and organisational measures to ensure the confidentiality, integrity and availability of the data.<\/p><h2>6. PROCESSING OF PERSONAL DATA<\/h2><h3>6.1. GENERAL PROVISIONS<\/h3><p>The personal data requested in each specific processing operation is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed, thereby complying with the principle of\u00a0<em>data minimisation<\/em>.<\/p><p>The personal data requested for each specific processing operation is strictly necessary; a refusal to provide it would mean that we would be unable to provide the requested service.<\/p><p>Las comunicaciones de los datos personales previstas en cada uno de los tratamientos espec\u00edficos en algunos casos son necesarias para la ejecuci\u00f3n y el mantenimiento de un contrato y en otros casos para el cumplimiento de una obligaci\u00f3n legal aplicable al responsable del tratamiento.<\/p><h3>6.2. TRATAMIENTOS B\u00c1SICOS<\/h3><p><strong>FORMULARIO DE CONTACTO\u00a0<\/strong><\/p><p>Los datos personales que se proporcionen en el formulario de contacto ser\u00e1n utilizados \u00fanicamente para responder a las consultas o solicitudes de informaci\u00f3n y gestionar la relaci\u00f3n derivada de la consulta.<\/p><p>La base legal que legitima el tratamiento de los datos personales es el consentimiento expreso al marcar\u00a0<em>\u201cI have read and accept the privacy policy\u201d<\/em>.<\/p><p>Los datos no ser\u00e1n cedidos a terceras personas, salvo obligaci\u00f3n legal o cuando sea necesario para la correcta prestaci\u00f3n del servicio.<\/p><p>Los datos personales se conservar\u00e1n por un per\u00edodo de dos a\u00f1os desde el momento en que dejen de tratarse, sin perjuicio del ejercicio de los derechos que le asisten como persona interesada, salvo que se derive alguna relaci\u00f3n contractual o legal que obligue a su conservaci\u00f3n por m\u00e1s tiempo.<\/p><p><strong>FORMULARIO CURRICULUM<\/strong><\/p><p>Los datos personales incluido en el curr\u00edculum, as\u00ed como los que se recaben durante los procesos de selecci\u00f3n, se tratar\u00e1n para gestionar el proceso selectivo en la empresa incluyendo entrevistas, pruebas y comunicaciones relacionadas, evaluando la idoneidad de las personas candidatas presentadas. As\u00ed como mantener los datos para futuros procesos de selecci\u00f3n si la persona candidata no resulta seleccionada y se autoriza dicha conservaci\u00f3n.<\/p><p>La base legal que legitima el tratamiento de los datos personales es el consentimiento expreso al marcar\u00a0<em>\u201cI have read and accept the privacy policy\u201d<\/em>.<\/p><p>Los datos personales proceden directamente de la propia persona candidata facilitados a trav\u00e9s del formulario curriculum.<\/p><p>Los datos personales se conservar\u00e1n por un per\u00edodo de dos a\u00f1os desde el momento en que dejen de tratarse, sin perjuicio del ejercicio de los derechos que le asisten como persona interesada. Transcurrido dicho plazo o revocado el consentimiento, los datos ser\u00e1n eliminados de forma segura<\/p><p><strong>FORMULARIO DE PRESUPUESTO<\/strong><\/p><p>Los datos personales ser\u00e1n tratados para la confecci\u00f3n de presupuesto, env\u00edo del presupuesto solicitado y gestionar cualquier comunicaci\u00f3n relacionada con el mismo.<\/p><p>La base legal que legitima el tratamiento de los datos personales es el consentimiento de la persona interesada al facilitarnos sus datos y\/o nuestro inter\u00e9s leg\u00edtimo de gestionar su solicitud de presupuesto,\u00a0al marcar\u00a0<em>\u201cI have read and accept the privacy policy\u201d<\/em>.<\/p><p>No se prev\u00e9n cesiones de datos a terceros, salvo obligaci\u00f3n legal o en los casos en que sea necesario para la prestaci\u00f3n del servicio. En este \u00faltimo supuesto, los datos podr\u00e1n ser tratados por terceros que prestan servicios al responsable (como asesor\u00edas, proveedores tecnol\u00f3gicos o entidades financieras), con los que se han suscrito los correspondientes contratos de encargo del tratamiento, garantizando la confidencialidad y seguridad de la informaci\u00f3n.<\/p><p>Los datos personales proceden de la propia persona interesada o su representante, recabados directamente mediante formulario de solicitud, correo electr\u00f3nico, llamada o reuni\u00f3n. No se obtienen datos de fuentes externas, ni se tratan datos especialmente sensibles.<\/p><p>Los datos personales se conservar\u00e1n mientras sea necesario para gestionar la solicitud de presupuesto y, en todo caso, no m\u00e1s de los a\u00f1os necesarios para el cumplimiento de obligaciones legales.<\/p><p><strong>GESTI\u00d3N DE SOPORTE \/ ASISTENCIA T\u00c9CNICA.<\/strong><\/p><p>Los datos facilitados ser\u00e1n utilizados para gestionar y dar respuesta a las solicitudes de soporte o asistencia t\u00e9cnica enviadas por las personas usuarias, realizar un seguimiento de la incidencia o consulta y mejorar la calidad del servicio y la experiencia de atenci\u00f3n al cliente.<\/p><p>No se tomar\u00e1n decisiones automatizadas que produzcan efectos significativos para la persona usuaria.<\/p><p>La base legal que legitima el tratamiento es el consentimiento de la persona interesada al clicar \u00ab<em>He le\u00eddo y acepto la pol\u00edtica de privacidad<\/em>\u00ab.<\/p><p>No se ceder\u00e1n datos personales a terceras personas salvo:<\/p><ul><li>Obligaci\u00f3n legal.<\/li><li>Proveedores que prestan servicios necesarios para la gesti\u00f3n del soporte (ej.: hosting, herramientas de ticketing), con los que se han firmado contratos de encargo de tratamiento conforme al art. 28 RGPD.<\/li><\/ul><p>Los datos no se transferir\u00e1n a terceros pa\u00edses salvo que la persona proveedora utilizada lo requiera y exista garant\u00eda adecuada.<\/p><p>Los datos se conservar\u00e1n durante el tiempo necesario para resolver la solicitud o incidencia.<\/p><p>Finalizado el periodo, los datos ser\u00e1n eliminados o anonimizados.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad La presente pol\u00edtica de privacidad es conforme al Reglamento (UE) 2016\/679 del Parlamento Europeo y del Consejo, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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